FAQ

Frequently Asked Questions

Direct answers about Money Match, plans, and payments. If something is still unclear, contact us.

What is Money Match?

Money Match is a household payment planner. You add rent, EMIs, bills, and subscriptions. It shows what is due and what remains after payday so you can plan before you spend.

What does Money Match not do?

It is not a bank, a day-to-day spending log, or a credit bureau. It does not connect to your bank, read SMS, file taxes, or pay bills for you. You add the scheduled payments you want to manage.

Who is it for?

People who receive a salary and pay EMIs, rent, or subscriptions. One account holds one household payment list. Amounts are in Indian rupees. Payday is a day of the month.

Why upgrade to Pro?

The Free plan includes up to 12 active payments, upcoming payments, the calendar, remaining balance, and mark as paid. Pro adds a 90-day payment forecast, an EMI affordability check, annual subscription cost, and a save-up estimate. The estimate divides a target by what is left after this month's payments. It does not track money saved. ₹49 a month, ₹399 a year, or ₹799 once.

What does the Free plan include?

Up to 12 active payments, upcoming payments, the calendar, remaining balance, mark as paid, skip a cycle, postpone a reminder, and export of your payment data. Sign in with Google, X, or email to use the same account on your phone and computer.

What does Pro include?

Everything in Free, with no 12-payment limit, plus a 90-day payment forecast, EMI affordability check, annual subscription cost, and a save-up estimate. The estimate is a guess from this month's remaining balance. It is not a savings balance. ₹49 a month, ₹399 a year, or ₹799 once. You may request a refund within 7 days of the first payment.

How does payment verification work?

You select Monthly, Yearly, or Lifetime. The price is set on our server. Monthly and yearly start UPI AutoPay. Lifetime is a single payment. Money Match checks the result with Cashfree before activating Pro. For UPI AutoPay, the first charge can take one or two days. Returning to the site does not confirm payment.

What if I pay and Pro does not turn on?

Stay signed in. If the payment page shows verification in progress, wait a minute and refresh. If Pro is still inactive, contact info@moneymatch.in with the account email and the payment reference. If we cannot activate Pro, we refund that payment.

Can I cancel? Do I get my money back?

Monthly and yearly Pro use UPI AutoPay. Cashfree charges the same amount each cycle until you cancel in Pro. Lifetime is one payment of ₹799 and has no end date. Refunds: see the refund policy. If you ask within 7 days of the first payment, we refund. After that we do not refund time already used.

Do you connect to my bank?

No. Money Match does not read your bank account, SMS, or UPI history. Monthly and yearly Pro are charged only after you approve a UPI AutoPay mandate in your own UPI app. Lifetime is one payment.

Where is my data, and who sees it?

Payment records are stored on your signed-in account. Other customers cannot open them. Staff do not view an account unless you request support and access is required to resolve it. We do not sell payment data.

Do you sell my information?

No. We do not sell your payments, income, or name. Google or X receives only the sign-in request. Email sign-in is stored on our account list. Cashfree Payments receives only the details required to process the payment, including the mobile number entered at checkout. The privacy policy lists each processor.

What if I change my phone?

Sign in with the same Google, X, or email account to access your household payment information across supported devices. You can also download a copy from Settings.

Can two people share one account?

One account holds one household payment list. Share the login only with someone who should see every payment. Shared family accounts are not available.

How do I delete my payments or my account?

Settings, then Clear payment data, removes the payments on this account. To delete the account, contact info@moneymatch.in from the same account. We remove your payment data and the login we hold. The payment gateway may keep payment records where the law requires it.

Can I use email instead of Google or X?

Yes. Create an account with an email address and a password of at least 8 characters. Google and X sign-in remain available. If you already use Google or X, add a password in Settings. To reset a forgotten password, use Reset password on the sign-in page.

Is this a loan app? Do you check CIBIL?

No. We do not give loans, score credit, or send your name to a bureau. The EMI Affordability Check uses amounts you entered, against income you entered. It is not a credit score.

Will I get a GST invoice?

Money Match issues a payment receipt after the payment is confirmed. It shows the invoice number, date, plan, and amount. It is not a GST tax invoice. If you need a GST tax invoice, contact info@moneymatch.in with your GSTIN.

What currency do you use?

All amounts and plans are in Indian rupees (INR).

Which payment methods are supported?

UPI, and eligible debit and credit cards. Cashfree Payments processes the payment. The methods shown at checkout are the methods available.

Does Money Match store my card details?

No. Card and UPI details are entered on Cashfree checkout. Money Match stores the payment reference, amount, plan, and whether Pro is active. Card numbers and UPI PINs are not stored.

How do I know whether my payment was successful?

After checkout, Money Match verifies your payment with Cashfree before activating Pro. The return page is not enough on its own. You will see Payment Successful only after that verification confirms the order is paid.

What happens if my payment is pending?

The status is Payment verification in progress. Pro stays inactive until the payment succeeds. If it remains pending, contact info@moneymatch.in with the payment reference.